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As
with all programs, these can be tailored to the client’s
preferences and company policies with greater emphasis on
participant’s weaker areas.
Jumpstart Leasing Workshop
Whether you are a seasoned professional or new to the
industry, this seminar workshop will set you up to succeed.
Participants will learn about today’s savvy customer, what
qualities make a great leasing professional, how to put
together an effective leasing notebook and what market
knowledge is necessary. Without excellent telephone skills,
leasing success happens by accident. This session will cover
in depth some ways to handle the many instances that happen
over the phone as well as demonstrate some 100% effective
skills that no one can afford to miss. It’s important to
make guests feel welcome with warm greetings and rapport
building qualifying skills. Those skills will be taught with
reasons why they are so important. Demonstrating, closing
and following up are no less important and given great
emphasis. We will touch on effective customer service
attitudes as well as what to do when the customer is angry.
This session is typically a 6 – 7 hour course with
corresponding notebook and resources.
Leasing With Influence…Beyond the Basics
These days, no one likes to be sold to. They prefer to
make informed decisions on their own and need from leasing
professionals all the necessary information. This session
will go beyond the basic sales strategies and covers taking
responsibility for having a prepared product, merchandising
that product and then presenting it in a way that
demonstrates vast market and product knowledge. Time will be
spent on exploring the best Internet leasing strategies as
well as some basic marketing that will improve your overall
success. Time will be spent on determining your property’s
competitive advantage and how to future lease so that you
always have a waiting list. This program is better suited
for those who have been leasing for a while and just need to
update their skills.
This session is typically a 6- 7 hour course with
corresponding notebook and resources.
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